Monday 17 April 2017

Overseas Students: the More the Better?


OVERSEAS STUDENTS: THE MORE THE BETTER?

University of Southern Queensland Conference on Quality in International Education Toowoomba 7 February 1992

Dr DG Blight Chief Executive International Development Program of Australian Universities and Colleges

There are at least five main reasons or groups of reasons why the more overseas students we enrol the better.

 

 

The more the more

The first reason relates to the mutually reinforcing impact of what is described in the Conference brochure as the concept of commercialisation and export management" on the one hand and, using the terms of the brochure again, the application of academic skills to "influence the provision of quality education" on the other. The former stimulates the latter. The more overseas students that come the more funds will be available to provide a high-quality education.

There seems to be a reluctance in some quarters to recognise the importance of revenue and profit in the overseas student program and, yet, failure do to so could limit severely the benefits to both Australia and overseas countries from the program. The issue is put this way in a review undertaken by Simpson and Sissons on the Canadian response to the international human resource development challenge. They note:

"When university people state that their institution is not concerned with making money m its international work they imply an altruistic commitment toward t is activity. Although this commitment is laudable, in an era of stringent budget constraints, if there is no return on investment (profit) how can continued allocation of scarce human resources to these endeavours be justified? Unless they are required to have a margin above costs, how will universities have the resources to develop additional capacity, to test the market, to see what products the Third World institutions want, and to tailor-make programs to fit their clients' needs? Unless they make a profit, where will universities find the money 10 cover the initial development costs on major projects, to organise a serious tender bid on a major project, to advertise to overseas clients the range of resources they have to offer, or to explore various potential associates to find the correct joint venture partner?"

Overseas students generate funds and a surplus that can be used for good purposes; funding per overseas student bas not decreased as student numbers increase, this contrasts with unit fund decreases for Australian students in the last 5 years. The change from the subsidised program, where overseas students were counted as EFTS Us for funding purposes, to the current arrangements, where institutions set the fee level at or above a regulatory minimum, means that institutions have the opportunity to gain more funding. My surveys suggest at least 20% more per student The additional resources generated by the overseas student program have been applied to improving the educational product in all steps of the student cycle,

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DEET estimated that revenue to universities in 1990 was about $154 million adding on about 4 per cent to Commonwealth operating funds for higher education institutions. In 1991 the figure may have been as high as $225 million.

There are, of course, downsides to the increased dependence of institutions on fee income from overseas students. Universities in Australia have traditionally relied on the government grant and associated income for their revenues that are reasonably re1iable and predictable. Overseas student income is not. As this increases above 4 per cent of university revenue, the institutions enter a field of financial risk-taking in an uncertain world.

This can be a problem, for example, if institutions rely too heavily on one or two countries as sources of students. According to one report2 the universities in Western Australia draw 70 per cent of their students from two countries: Singapore and Malaysia. Should either of those countries introduce policy changes or should there be other political developments inhibiting outward flow of students, the income consequences could be serious. Whilst it is hopefully only a temporary phenomena it is noteworthy that student visa applications in Jakarta were halved in November, perhaps reflecting events in Timor and the hostile reaction in Australia. The answer may lie in imposing a limit of, say, four per cent of revenue from student sources. Alternatively, the institutions could build business plans around a diversified source of scholars. We should, in my view, be giving far greater attention to places like Taiwan) South Korea) Japan and North America.

The better the more

The second reason for the more the better stems from the good things being done with the increased resources gained from the overseas student program. The pre-commercialisation period was not ia kinder gentler world for students. Commercialisation has brought with it greater attention and care for the delivery of services. The pre-Jackson era was characterised by a reliance on philanthropy on the part of many academic staff and their genuine personal desire to help students overcome loneliness, financial worry, and academic failure. As well motivated as this was, it was not adequate to cope with the increasing pressures and the pre-Jackson era saw more frequent claims for so-called supplementary research funding to compensate for the additional efforts required to support overseas students. Alice Cbandler,3 in her review of international student policies of six major receiving, including Australia, notes that whatever its underlying motives:

"There has thus been a dramatic improvement of supportive services for foreign students in the past half dozen years or so. These support services now increasingly start before arrival with better advising, better recruitment, better financial advice and screening, and better language training. They also include such elements at the preparatory programs provided by France and Germany to aid in language study and basic academic studies and a proliferation of foreign student advising offices on university campuses. Still far less developed than what most foreign students are accustomed to in the United States, what the Australians call the "one-stop advising shop" has become far more common in Europe and Asia than ever before. /I

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Improvements in Australia's case impact on every step of the student cycle.

They include enhanced language testing through the introduction of the International English Language Testing System. This new test was devised as a result of extended and continuing research, in which Australian institutions participated in partnership with British and Canadian researchers. Further research is to be financed by surpluses generated from test fees. It provides a far more accurate guide to the student and the receiving institution of English language competence.

The successful introduction of Australian Education Centres by IDP with financial support from the institutions and now, in terms of marketing assistance, from the Government is another important improvement. The Australian Education Centres give a welcoming environment for 'prospective overseas students. They are providing information and counselling free of charge and pre-departure orientation sessions to prepare students for arrival in Australia. Australia can be proud of its ABC network which is unmatched by any of the major alternative receiving countries.

Pre-departure English language training has also become a small but significant feature of Australia's overseas student program. The Indonesia Australia Language Foundation, a not-for-profit centre in Indonesia, attracts Significant funding from AIDAB and other sponsors to prepare Indonesian student for academic study in Australia. IDP, in cooperation with the Foundation, has also sponsored a bridging course at the lnstitut of Technologi, Bandung, which seeks to upgrade science, mathematics and English language proficiency in Indonesian graduates in preparation for postgraduate study in Australia.

IDP has established the not-for-profit English Language Centre of Australia (ELCA) in Bangkok and expects to open the Australian Centre for English (ACE) in Phnom Penh this month. IDP is only able to finance these activities because of surpluses it has generated from others.

Overseas students are now met as a matter of course on arrival in Australia by institutional representatives. The number of fOW1dation courses seeking to bridge the gap between overseas matriculation and Australian entry requirements has increased in the last few years. Anecdotal evidence suggests that the students who participate in these foundation courses are relatively more successful than others ill their subsequent formal studies.

There have also been efforts to improve the quality of teaching to overseas students. IDP has been pleased to be associated with one of them, the publication by Ballard and Clanchy4 on Teaching Students from Overseas. The book responds to the suggestions that academic staff are under pressure to adjust their methods of teaching to take into account the presence of the increasing numbers of overseas students in their classrooms and seeks to help them in this task. The suggestions they make call for minor modifications in current teaching practice and in almost all cases the changes are seen as being of benefit to all students -Australian as well as those from overseas.

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I learnt at a recent meeting of the European Association for International Education that the University of Amsterdam has been able, by using overseas student incomes, to internationalise the curriculum of several courses and translate and deliver them in English. One wonders whether it might not be possible for the courses of Australian universities to be delivered in Indonesian?

Graduation ceremonies now take place overseas. These have marketing benefits for the Australian institutions concerned; but they also respond to an important cultural and emotional need in the countries concerned. Observing the formal graduation process is an important e~erience for parents and relatives who have found the funds to support the study ill Australia.

Initial efforts are also being made to counsel overseas student on job opportunities in their home countries whilst they are in Australia.

The more research, innovation, packaging and beneficial change we introduce to our educational services the greater will be Australia's share of the market ­ifyou like, the better the more.

 

More are better off

The third benefit of increased overseas student flows derives from the benefits to the overseas students themselves when they return to their own countries. More are better off. The students will benefit personally and make a high-quality contribution to socioeconomic development there.

The overseas countries gain greater access to higher education for its citizens without the monetary costs having a direct impact on the government budget, unless of course the home government is funding the overseas education. There will also be a drain on the country's foreign exchange holdings.

IDP has undertaken a number of reviews of Australian scholarship programs on behalf of the Australian International Development Assistance Bureau (AIDAB). Some highlights from one of the studies, on students from Tonga, are interesting. Over the ten-year period of the review:

96% of scholarship awardees were enrolled in a study program of their first preference

87% completed their studies, in an average time of 3.8 years

67% are known to be working in Tonga

returned awardees have been relatively stable employees; 98% have continued to work within one sector and 84% for a single employer

The majority of awardees have very positive views about the relevance, usefulness and benefits of their overseas study. They consider that it has improved their understanding of concepts, their problem-solving ability, their self-confidence, and their likelihood or gaining promotion, earning better salaries and qualifying for further overseas study. Some have been disappointed that their early expectations for higher salaries and better employment have not been realised

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-the most common criticism was that there should have been more training in computing and other technologically based skills.

The draft report of a similar survey on Fiji reached comparable conclusions:

high proportions (up to 90%) of returned students thought the course they have undertaken was useful .in career development in getting a better job, increasing income etc. The respondents predominantly (90%) rated the training undertaken as useful in theory, practical aspects, relations with colleagues and dealing with clients.

It is not ali positive of course. As Harris and Jarrett in their book on Overseas Students in Australia point out:

Overseas study means that the services of the student are lost to the home country during the training and may be permanently lost if the students do not return.

The foreign exchange issue referred to earlier also raises a design and quality-related challenge: how to reduce the foreign exchange cost of an overseas education without reducing quality. One approach being encouraged by the Governments of Malaysia and Thailand involves twinning arrangements whereby some of the study, say the first year or two, is undertaken in the home country. It will take time, careful study and financial resources to develop the best way of achieving these goals. Distance education also provides a cost-effective alternative and this institution bas been prominent in its incorporation into the overseas program. Distance education has, however, been a relatively neglected option and the full extent of the market is unknown.

The fewer the poorer

A fourth group of benefits are indirect. The overseas student program improves the character and quality of the university experience of Australian students. As Brian Wilson6 points out:

"... perhaps a more important impact is the broadening effect the presence of international students can have on the education experience of domestic students. Positive interactions promote multicultural awareness and understanding for young Australians, a realisation that there are multiple ways of perceiving reality~ and an opportunity to cultivate important characteristics such as tolerance and recognition of the contributions and fair claims of other peoples and nations".

There is no doubt that our universities would be the poorer were their overseas student populations diminished or removed altogether. It would be a case of overseas students: the fewer, the poorer. As a young Australian, I had never travelled overseas and, typical of my generation, I had never met an Asian before I attended university. A simple calculation would reveal the enormous cost of trying to build into my formal curriculum, and that of my cadre, teaching that would achieve a similar outcome, in terms of the improved Asia literacy, that we gained by the presence of students from Singapore, Malaysia, Thailand and Hong Kong on our campus. I venture to suggest that it would have increased the cost of my education by at least 5 per cent and possibly more.

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Overseas postgraduate students bring new approaches, skills and experience to Australia's R&D effort. Some institutions rely heavily on overseas students to undertaken fundamental and contract research at the heart of their missions. Increased numbers will provide the critical mass for specialist courses which might otherwise not be sustainable on Australian numbers alone. Improvements introduced to enhance teaching to overseas students will also, as Ballard and Clancy suggest, (op cit.) benefit Australian students.

The best institutions are quite often those with most overseas students. Australian higher education institutions, however, have placed a limit of between 10 to 15 per cent to the proportion of overseas students they will accept on their campuses. Whilst this is of course a matter for the institutions, there would appear to be no absolute basis for such a limit. In the United States, whilst overseas student represent less than 3 per cent of the student population, the disaggregated position is rather different. In 1986/87 there were 85 institutions with 1,000 or more foreign students, and in these the percentage was as high as nearly 20 per cent (at the Massachusetts Institute of Technology). Many of the institutions with the high numbers and proportions are among the best in the country.

Australian society more broadly also benefits socially and culturally from the presence of overseas students. It is true, of course, that Australia is a different place to what it was 30 years ago when I arrived on the campus at Crawley on the west coast. Multiculturalism and the change in immigration patterns has brought with it much of the benefits which could only, in my day, be gained on campuses. But this is only really true of Sydney and Melbourne and, to a lesser extent, one or two other capitals. The Asian presence in Hobart, Armidale or Wagga Wagga is overwhelmingly based on the overseas student populations there.

During a recent visit to the Wagga Wagga Campus of Charles Sturt University, I was impressed by the impact that the overseas students had on that rural city. A small example -the city gained its first Ralal butcher as a result of the number of Muslim students included in the intake and there is now a regular supply of spices and herbs not normally included in the diet of the folk of Wagga.

Perhaps more importantly, the accommodation being constructed at places like Wagga to meet overseas student needs can have an important impact on local micro economies.

There are other indirect benefits to Australia: as a "support for conventional diplomacy", a 'vehicle for international understanding", and a "lubricant for tradell, using the terms of a major study on international cultural relations by Mitchell.7 The problem with these "simple truths" says MitcheI1, (citing the phrase used to describe them by Sir Anthony Parsons) is that they are so difficult to prove; and they are relatively easy to dismiss as "externalities" by bodies such as the Industry Commission -by which they mean non-quantifiable and therefore too hard to handle or take into account in policy formulation. The question is complicated by the anecdotal nature of the evidence. One example of a major training and procurement contract in India flowing to Britain after the training there of Indian mining engineers is countered by a survey of 71 overseas students in Japan: 25 answered that their image of the Japanese had changed for the good but 11 answered for 'bad", 20 answered “no change" and 15 gave no answer.

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Common sense will lead us to agree with Parsons (cited by Mitchell):

If you are thoroughly familiar with someone else's language and literature. if you know and love his country, its cities, its arts, its people, you will be instinctively disposed, and other things being equal or nearly to buy goods from him rather than from a less well-known and well-liked source, to support him actively when you consider him right and to avoid punishing him too fiercely when you regard him as being in the wrong.

In its submission to the Industry Commission, IDP suggested that these issues would benefit from careful research.

And more

Finally, overseas students bring export earnings. Australia earns significant foreign exchange from its overseas student program. The Industry Commission Inqully8 cited estimates of gross earnings of between $800 million and $1,200 million each year from overseas students. Net exports will be somewhat less than this due to the imported consumption goods purchased by the students and some of their expenditure might be financed by labour earnings in Australia, possibly as high as 20 per cent for some students. Nevertheless, it is clear that education services are already earning substantial foreign exchange for Australia.

These foreign exchange earnings are obviously important for Australia for our economic and social growth as a nation. It is unrealistic to dismiss their importance or somehow to discount their value on the basis of some idea of inappropriateness of education as an export industry. For one thing, if we are to maintain community support for the overseas student program, the Government may well need to emphasise its foreign exchange benefits. Community support is a delicate creature, particularly given some perceptions $at overseas students are displacing Australians.

There is significant scope for an increase in the export earnings of educational services. In my view, Australia's foreign exchange earning could top $2 billion by 1995 and earlier if we were to allocate substantially increased resources, say of the order of $2 million, to targeted promotional campaigns in new markets such as Taiwan, South Korea, Japan and North America.

Australian educational institutions, particularly through the Australian Education Centre network, are already making a major financial contribution to promotion of Australian education and assistance is received from the Australian Government through the Department of Employment, Education and Training (DEET) and through the Export Market Development Grant. A further contribution, however, ,would give a useful boost to these efforts at a time when the Australian Government is seeking to kick-start the economy in a number of areas.

More research

Insufficient academic research and development has been conducted on overseas student issues.

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There is, of course, a burgeoning new industry of workshops and conferences on overseas student matters. The issue is being talked about, excessively some might think. This is the fourth such conference I have addressed in recent months. As the organisers point out, past conferences have lacked a certain academic credibility. The papers presented are often poorly researched and rarely refereed. They often focus on lithe market" and even then mostly in an anecdotal manner. It is time for a more academically disciplined approach. IDP annual workshops have usually been concerned with recruittment and related questions; we will attempt to introduce issues of greater academic substance to their agendas; a small start was made in 1991 with papers on development and evaluation of inter-cultural programs, cross-cultural communication, peer pairing and distance education, as well as the impact of overseas students on academic staff. One of them provided the basis of a substantial review, edited by Sir Bruce Williams,9 of policy and practice relating to overseas students in Australia.

Australia is not alone in this. The overseas student talk-shop is an international phenomenon. For example, NAFSA, the Association of International Educators, holds an annual discussionn on international educational issues. it is attended by about 3,000 participants, including annually up to 50 Australians. It is an interesting opportunity for those of us in international education to meet and exchange 1deas. It is, however, expensive and lacks academic discipline. I estimate that Australian participants may have spent as much as $500,000 on NAFSA in 1991 and to what effect? The European Association for International Education is a European facsimile of NAFSA and attracted 700 participants to its last meeting in the south of France.

I have no objections to these professional conventions but I think. the relatively high allocation of resources to them contrasts to the more limited resources allocated to research on an improvement in the quality of the educa tion we offer to overseas students.

Before suggesting areas of research, I would like to make two points about the research and development I propose. First, it should be primarily funded by surpluses from the overseas student program. Put another way, some of the surpluses being generated by the overseas student program should be put to the good purpose of research into the program. Secondly, a large part of the research should be applied in purpose, directed at improving the quality of the educational product and our proficiency in delivering it.

Institutions might like to consider dedicating a minimum proportion of this income for R&D purposes, much as would any business enterprise wishing to maintain its position in the market, but also to counter suggestions of exploitation of overseas students.

What are possible areas of R&D? A broad international agenda for further research on the overseas student issue was sketched out in the proceedings of an OECD seminar on higher education and the flow of overseas students. It suggests:

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Three major sets of research activities must precede further advancement of the practitioners' and policy makers' understanding of this topic:

i)      a set of focused research efforts on the nature and extent of foreign student impacts under diverse national institutional program contexts;

ii)      a set of country-specific analyses of the general topic of foreign student impacts and of special topics unique to certain national contexts; and

iii)     a set of multinational reviews and evaluations of the specifics of intra-institutional adaptation to and service for foreign students in the areas of housing, language, curricular adjustment.

This research agenda should have a policy-orientation (both for national policy and institutional policy) and should benefit from the existing and emerging body of work on these topics.

My own suggestions derive from the business/applied end of the scale. Others here may well have other areas:

market research -or an examination of the educational needs of the potential scholars that make up the market place and a testing of the suitability of our educational seIVices to those needs

tracer studies -which look to the progress of students once they have left Australia to gain a better appreciation of the contribution their education in Australia has made to their careers and to development in the countries concerned; the studies could also contribute to broader research interests in student and labour mobility; studies on the cultural/diplomacy/trade impact of the overseas student program

cost/benefit of education aid -I understand a study on this issue is to be undertaken by the National Centre for Development Studies

educational equivalences and credit transfer across national boundaries; language and cross-cultural academic testing: would it be feasible, for example, to develop a matriculation test for Thai students based on a knowledge of the Thai school curriculum on the one hand and Australian university entry requirements on the other?

strategies for cross-cultural teaching

the economic contribution of overseas students to the Australian economy, including to small rural communities

the impact of preparatory English language training and foundation courses on student progress.

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Conclusion

It will be clear from the foregoing that I support increased enrolments of overseas students in Australian universities and colleges. Clearly, my views will not be universally shared and many issues need to be explored and researched. There is room for constructive academic and public debate and, to the extent that this conference will contribute to that process, its organisers are to be congratulated.

Thank you for listening to my side of the argument.

(usqrpeecb) 2Ofll'l2

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REFERENCES

1                    Entrepreneurs in Education -Canada's Response to the International Human Resource Development Challenge -Donald Simpson and Carol SissoDS, International Development Research Centre, Technical Study 62e, Ottawa, 1989

2                    Full Fee Paying Overseas Students in Western Australian Higher Education Institutions -Information Bulletin No 10, Western Australian Office of Higher Education, September, 1991

3                    Obligation or Opportunity -Foreign Student POlicy in Six Major Receiving Countries -Alice Chandler, Institute of International Education Research Report No 18, New York, 1989

4                    Teaching Students from Overseas -Brigid Ballard and John Qanchy, Longman Cheshire, Melbourne, 1991

 

5. Educating Overseas Students in Australia -Who Benefits? -G T Harris and F G Jarrett, Allen and Unwin, Sydney, 1990

1                    Overseas Students in Australia Professor Brian Wilson, Vice-Chancellor of the University of Queensland, Queensland's University News, 16 October, 1991

2                    International Cultural Relations -J M Mitchell, Allen and Unwin, London, 1986

3                    Exports of Education Services -A C Harris and B J Chapman, Industry Commission, Canberra, 1991

 

9. Overseas Students in Australia: Policy and Practice -Sir Bruce Williams, Ed., IDP, Canberra, 1989

10. Foreign Students and Intemationalisation of Higher Education ­Proceedings of OECD/Japan Seminar on Higher Education and the Flow of Foreign Students -Research Institute for Higher Education, Hiroshima University, 1989

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